More about our QR code (2024)

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Everything you need to know

The ABN AMRO QR code is hard to miss when you log in to Internet Banking. It’s a code with square patterns, which you scan with your telephone or tablet. But what is a QR code? And what makes it secure? We’ll explain how this code works on our website and what you can expect.

3 simple facts about the QR code

  1. QR stands for 'Quick Response'

    This is a good description of what happens when you scan the QR code on the Internet Banking login screen. The ABN AMRO app reads the code at lightning speed, and immediately understands that you want to log in.

  2. The QR code that you scan is unique and temporary

    A new QR code is created every time you log in to Internet Banking. It is unique to you and to that moment. QR codes expire quickly: this is an important factor in preventing fraud. It’s not the same type of QR code that you see on billboards and posters, for example.

  3. We’ve been reading QR codes for over 20 years

    It’s not a new technique. However, the QR code (a successor of the familiar barcode) wasn’t widely used until later. QR codes are used for all kinds of things these days, including government apps such as DigiD.

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Here’s how to log in with a QR code

If you’d like to see how logging in with a QR code works before trying it yourself, watch our colleague Sylvia! She explains how logging in works in the following help video (in Dutch). The steps are shown clearly so you can pause the video to follow the instructions.

More about logging in with a QR code

Can I scan a fake QR code with the app?

No, the ABN AMRO app does not accept fake codes. The app can only scan QR codes that have been created by ABN AMRO.

The easiest way to log in securely

QR codes expire very quickly, making them extremely difficult to copy. You scan the QR code with a device that you’ve already registered. After scanning the code, the app will ask you to enter your personal identification code, or you can log in with your fingerprint or facial recognition if you’ve set this up.

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What to watch out for when scanning a QR code

  • Always check that the URL in your browser begins with https://www.abnamro.nl/ before you start scanning.
  • Scan the QR code with the scanner in the ABN AMRO app, not with your regular camera app.
  • Always use the latest version of our app.

FAQs about our QR code

How does logging in using a QR code work?

The Internet Banking login screen will display a QR code for you to scan. Open the scanner in the ABN AMRO app on your smartphone or tablet. Point your device at the QR code and follow the instructions. Log in using your personal identification code, fingerprint or facial recognition. You then no longer need your device and can continue on your PC or laptop.

How are QR codes secured against fraud and forgeries?

You can only scan QR codes with the ABN AMRO app if they have been created by ABN AMRO. You can’t scan the QR code with a regular camera app. ABN AMRO QR codes expire very quickly, making them almost impossible to copy.

How do I register my device?

Download the ABN AMRO app and it will take you through the steps needed to register your device. This links your telephone or tablet to your bank account.

Go to ‘Access and usage’ in the app to see which devices are registered. You can also withdraw access to your account for a specific device (if you buy a new phone, for example).

How is logging in with a QR code secure?

The ABN AMRO is personal – it’s linked to you. If you want to use the app on your smartphone or tablet, you’ll need to register your device first. If you don’t register your device, you won’t be able to scan an ABN AMRO QR code.

Each QR code is unique and only valid for a short while. After you’ve scanned the QR code, the app will also ask for your personal identification code or your fingerprint or facial recognition, depending on how you’ve set up your device. This two-factor authentication makes logging in with a QR code (and therefore through the app) secure.

How can I tell whether a QR code is fake?

You can’t spot a fake QR code with the naked eye. If a code is fake, the ABN AMRO app will tell you that the QR code is invalid. The app recognises fake QR codes (those not made by ABN AMRO) and will reject them. That’s why you should always use the scanner in the app to scan a QR code.

Also good to know: if a QR code features a logo, it doesn’t necessarily mean it’s a real and secure QR code.

Where can I report fake QR codes?

If you come across a fake QR code, let us know on this page - you’ll also find useful information about how to recognise other types of fraud.

How can I ensure that I’m banking securely?

It’s good to know what you should look out for. To help you with that, we’ve put together a list of handy tips. Remember to use a secure network, for example, and double-check all the information.

More about our QR code (2024)

FAQs

How do you respond to a QR code? ›

On your compatible Android phone or tablet, open the built-in camera app. Point the camera at the QR code. Tap the banner that appears on your Android phone or tablet. Follow the instructions on the screen to finish signing in.

What are important facts about QR codes? ›

QR codes can store a lot of data

A single QR code can store up to 4,296 alphanumeric characters or 7,089 numeric characters. This high storage capacity makes QR codes highly versatile for various applications, ranging from detailed product information to secure transaction details.

What is the most important part of the QR code? ›

Quiet zone:

This is the most crucial part of the QR Code. This helps the QR Code scanner differentiate the QR code from the surroundings.

What is the main purpose of QR code? ›

QR codes may be used to display text to the user, to open a webpage on the user's device, to add a vCard contact to the user's device, to open a Uniform Resource Identifier (URI), to connect to a wireless network, or to compose an email or text message.

How do you explain QR codes? ›

A QR code is a type of barcode that can be read easily by a digital device and which stores information as a series of pixels in a square-shaped grid.

What is QR and its purpose? ›

QR codes are frequently used to track information about products in a supply chain and – because many smartphones have built-in QR readers – they are often used in marketing and advertising campaigns.

Why are QR codes so useful? ›

QR codes streamline the buyer's transaction process by offering self-service and contactless payment options. By using QR codes, customers can access menus, order and pay, or be directed to a particular product and complete the transaction on their own.

What makes QR code unique? ›

QR (Quick Response) codes are unique codes because they contain a specific set of information that is encoded in a two-dimensional barcode.

What are the disadvantages of QR codes? ›

Security Concerns: Vulnerable to phishing if not encrypted. Tech Dependency: Requires a smartphone with a camera and internet access. Connectivity: Needs a stable internet connection to complete transactions. User Familiarity: Some customers may not understand how to use QR codes.

Do QR codes expire? ›

QR codes are nothing more than data embedded into an image (the QR code). As such they have no expiration date themselves. You can use them for years.

Do you need WiFi to scan QR code? ›

Technically, the answer to this question is no. You don't really need to have an internet connection to simply 'Scan' a QR Code. A QR Code stores data in the tiny squares called the data matrix. Scanners simply need to read them to decode the encoded data.

When you scan a QR code, where does it go? ›

When your camera scans the QR code, you'll see an icon or web address on your screen near the code. Tap it. 3. You'll go to the associated website via your phone's web browser, which should launch automatically.

Is it safe to scan QR codes? ›

While QR codes are generally safe, they can be manipulated by scammers because they all appear similar.

Why do we need QR? ›

What is the initial purpose of QR Codes? QR Codes were originally invented to replace Barcodes at supermarkets as they can store more information and are easier to scan. Now, QR Codes have a wide range of uses across all types of industries such as in education, marketing, and logistics.

What do I do after scanning a QR code? ›

When your camera scans the QR code, you'll see an icon or web address on your screen near the code. Tap it. 3. You'll go to the associated website via your phone's web browser, which should launch automatically.

How do you use a QR code that was texted to you? ›

An SMS QR Code looks just like any other QR code. Someone simply opens up their camera and points it at the QR code to scan. Instead of opening up a website, an SMS QR code opens up a new text message.

How do I deal with a QR code? ›

The process of scanning a QR code with your device is simple and user-friendly:
  1. Open the Scanner: Launch the QR reader app or your device's camera.
  2. Point and Scan: Direct your device's camera at the QR code. ...
  3. Instant Results: Once the code is scanned, the encoded data appears immediately.

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